FAQ | Southeastpet

Southeast Pet services dedicated pet specialty retail stores.
A pet specialty retail store is a brick and mortar retail store (with a retail store front) with posted hours that carries a wide assortment of pet products.
The store must be located in an area zoned for commercial retail business only (cannot be a residential area or a warehouse).
Most of what we sell is delivered on our own trucks.
Our minimum for delivery is $700.00
Your business must be within our service area of Georgia, Florida, North Carolina, South Carolina, Tennessee, and Alabama or in Central/South American or the Caribbean (accounts outside the continental US require brand approval).
A Secretary of State Registration and a copy of your Resale Tax Certificate is required to open an account.

Click here to begin filling out our new-retailer application
Your assigned sales representative will contact you once your paperwork is processed.
Once you’re set up as a customer, you can create an online account to shop & view orders online.

All new accounts are required to have a payment method on file in advance of first order.

Orders are delivered weekly on Southeast Pet Trucks on Pre-Determined Delivery Days.
We do not service residential accounts nor deliver into residential areas
Customers that may qualify as accounts but may not qualify for delivery are welcome to pick up at our warehouse (rescues, etc.)

Southeast Pet Truck Delivery – Weekly schedule
- Southeast Pet offers delivery on our own truck fleet in our coverage area
- Minimum order of $700 is required for delivery. Orders below minimum will not be shipped
- Delivery Surcharge Fee applies
- If for any reason, not of our making, we are unable to deliver an order, we reserve the right to assess a redelivery fee.
Pick-up – Tuesday through Friday
- Orders are available for pick-up. Orders can be placed up to 5:00 p.m. the day before pick up is desired.
- Orders must be picked up by 1:00PM the following day.
- Orders submitted on Friday will not be available for pick-up until Tuesday.
UPS - Everyday
- UPS orders are also available, but retailer is responsible for shipping/freight charges
- Order must be placed by 11:00 a.m. for same day shipment.
Drop Ship available on select vendor orders

Fill out the Vendor Application form here.
(Optional) Submit samples of your product for our buyers and sales team to review.
Samples cannot be returned regardless of whether or not we bring in your products.
Products from potential vendors are reviewed quarterly. Our buyers will contact you following quarterly reviews on their decision.

Fill out the Vendor Application Process – Click here for the application
Must be Registered with Department of Agriculture (food products only) in the following states:
Alabama, Florida, Georgia, North Carolina, South Carolina & Tennessee
Complete our Vendor Agreement – for approved vendors only
Southeast Pet Trade show attendance & Monthly promotion participation
Vendors are strongly encouraged to participate in our promotions & attend our annual trade show.

Search form